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DELIVERY
Delivery is not included in the price. Our products are despatched to UK mainland destinations only. If you are intrested in purchasing items from outside the UK, please email us at: office@kahunatree.co.uk Items are sent out by post. ORDER ACKNOWLEDGMENT Your order will be acknowledged by email. When items are out of stock, we will contact you via email as soon as possible to offer a replacement or refund. PAYMENT We use PayPal to take on-line credit card orders. This is a secure payment system which enables you the customer to purchase goods safely using your credit card on-line. We do not keep any credit card details on file. You can also pay by cheque. Please make the cheque payable to Kahuna Tree. Please email us to get the full address. We will bank cheques as soon as we recieve them, and then process your order. PRIVACY We will not pass your name or address onto any third party. If you have any questions/comments about privacy, please email us at office@kahunatree.co.uk CANCELLATIONS/RETURNS Orders may be cancelled within 7 days being sent to us. Please email office@kahunatree.co.uk. If we have not yet sent out your order we will refund you within 30 days. If we have despatched the goods, please email: office@kahunatree.co.uk, advising us that you wish to return the goods. Please send back your order with the Order Note enclosed and a short reason why you are returning the items. It is your responsibility to re-wrap up the items and return the goods to us in a good condition. Any returns must be made within 10 days of you receiving the goods. In this case we will not refund your costs in sending the product back to us and reserve the right to take off your refund the delivery costs in sending it out to you. GENERAL All measurements are approximate. We cannot offer any guarantee about the products after they have been purchased. The use of this site is conditional on your acceptance of these terms and conditions. Nothing in these terms and conditions shall affect your statutory rights as a consumer. Website disclaimer The information contained in this website is for general information purposes only. The information is provided by Kahuna Tree and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Kahuna Tree. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Kahuna Tree takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. |
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www.kahunatree.co.uk |
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